how EGG provide a CCA request

parity4all · 27th February 2010, 19:02

my question is relating to the way in which the CCA is provided. Does the (alleged) debtor have a right to request the CCA in electronic format specifically, rather than a printed version sent through the post? Or does the law specifically state that it is the creditor that can decide which way the copy CCA is sent when a request is received. It is just that I live in accomodation where the post is kept in a common post hold area (including recorded delivery mail). As I understand Egg autolinker.com autolinking image

credit card accounts are internet based anyway and EGG do provide online access to the credit agreements on some accounts. Unfortunately, the site displays an error when I try to access the link, when I log on to my EGG account.

MARTIN3030 · 27th February 2010, 19:15

I would strongly suggest that you dont seek to have your CC docs supplied by electronic means for reasons which will become quite clear if you read the Egg autolinker.com autolinking image

forums.
Given your situation,you could give instructions for them to send it to another address,or else make some arrangements with your local post office that would allow you to collect your mail in person from them.

parity4all · 27th February 2010, 22:27

thanks for the reply. can you please point me to specif threads which discourage requesting a electronic CCA.

Also, I think my question is somewaht lacking detail. The Egg autolinker.com autolinking image

accounts (there are two) as claimed by EGG are pre 2004, so electronic signatures do not apply. I simply want EGG to scan the supposed agrrement(s), (which if they exist would be in paper form ) and e-mail them to me as a .doc or .pdf etc.

27th February 2010, 19:02	#1 (permalink)
parity4all Basic Account Holder Help the CAG!! Download our toolbar eBay user? Find misspellings and zero-bid items Cagger since : Dec 2009 I am in: In London Posts: 13	how EGG provide a CCA request my question is relating to the way in which the CCA is provided. Does the (alleged) debtor have a right to request the CCA in electronic format specifically, rather than a printed version sent through the post? Or does the law specifically state that it is the creditor that can decide which way the copy CCA is sent when a request is received. It is just that I live in accomodation where the post is kept in a common post hold area (including recorded delivery mail). As I understand Egg credit card accounts are internet based anyway and EGG do provide online access to the credit agreements on some accounts. Unfortunately, the site displays an error when I try to access the link, when I log on to my EGG account.

27th February 2010, 19:15	#2 (permalink)
MARTIN3030 Site Team The Consumer Action Group eBay user? Find misspellings and zero-bid items Cagger since : May 2006 I am in: St.Helens Merseyside Posts: 29,260	Re: how EGG provide a CCA request I would strongly suggest that you dont seek to have your CC docs supplied by electronic means for reasons which will become quite clear if you read the Egg forums. Given your situation,you could give instructions for them to send it to another address,or else make some arrangements with your local post office that would allow you to collect your mail in person from them. __________________ All advice and guidance offered is done so without liability,and is personal experience and views only.If in doubt seek professional help from a legally trained professional. You can help CAG by downloading our toolbar-its free. You can download the toolbar from here New CAG email addresses yourname@GiveMeBackMyMoney.co.uk yourname@SeeYouInCourt.org yourname@DontScrewWith.me .uk Why mince around Make your message clear Say it all in with a CAG email address £6.00 also yourname@consumeractiongr oup.co.uk http://www.consumeractiongroup.c o.uk/buy_email.php pop3 compatible

27th February 2010, 22:27	#3 (permalink)
parity4all Basic Account Holder Help the CAG!! Download our toolbar Protect your signature with SignGuard Cagger since : Dec 2009 I am in: In London Posts: 13	Re: how EGG provide a CCA request thanks for the reply. can you please point me to specif threads which discourage requesting a electronic CCA. Also, I think my question is somewaht lacking detail. The Egg accounts (there are two) as claimed by EGG are pre 2004, so electronic signatures do not apply. I simply want EGG to scan the supposed agrrement(s), (which if they exist would be in paper form ) and e-mail them to me as a .doc or .pdf etc.