Lets sort out the Ombudsman campaign-its not good enough

chrisb333 · 28th March 2009, 10:22

My one and only dealing with the Ombusman will be my last.
Sent a PPI complaint against Black Horse Finance Nov 07
In July 08 an adjudicator deemed in my favour but Black Horse simply disagreed. This meant that the Ombudsman autolinker.com autolinking image

himself had to decide. Even though his adjudictor already deemed in our favour!

The decision didnt come until February 09 and only then because I continually complained about the service and told them I was in financial hardship autolinker.com autolinking image

.

So, 5 weeks after the decision was given in my favour, I still have no PPI back from Black Horse. Haven't heard from them at all and I believe they have totally ignored the Ombudsman autolinker.com autolinking image

decision.

In his letter to them he told them to sort it out "without delay", which made me laugh out load at the time because I knew they would ignore that.

Also, you would think after all this time, the Ombubsman would have told them exactly what they had to pay back in monatery terms, you know, £2000 etc compring of 10 PPI payments of £160 + interest autolinker.com autolinking image

= £2000, that sort of thing, but NO, he basically told them to make it up as they see fit. ie-calculate what you think you owe the customer using my decision as your guide!

Simply dreaful service from an under resouced, under funded service.
Where do I sign the petition to sort it out?

yourbank · 28th March 2009, 13:10

So sue the bank which you have the right to do.

chrisb333 · 28th March 2009, 16:09

Surely I shouldn't have to do that.

Thats what I'm saying!
The Ombudsmans decision should be forced upon the bank.

He stated "without delay" and its already been 5 weeks.

That shouldn't be allowed.

yourbank · 28th March 2009, 17:47

Quote:

Originally Posted by chrisb333

Surely I shouldn't have to do that.

Thats what I'm saying!
The Ombudsmans decision should be forced upon the bank.

He stated "without delay" and its already been 5 weeks.

That shouldn't be allowed.

Have a search for "complaints about the fos autolinker.com autolinking image

". There was a thread on CAG. fos autolinker.com autolinking image

do not have enforcement powers.

chrisb333 · 28th March 2009, 18:10

Quote:

Originally Posted by yourbank

Have a search for "complaints about the fos autolinker.com autolinking image

". There was a thread on CAG. fos autolinker.com autolinking image

do not have enforcement powers.

No, your having me on.
I searched but can't find the thread!

This isn't what they told me.
They said they have additional powers should anyone not comply.

Didn't say what the powers were though!

Can you find the thread?

yourbank · 28th March 2009, 20:16

Quote:

Originally Posted by chrisb333

No, your having me on.
I searched but can't find the thread!

This isn't what they told me.
They said they have additional powers should anyone not comply.

Didn't say what the powers were though!

Can you find the thread?

http://www.consumeractiongroup.co.uk...about-fos.html

Have to say that I thought the thread was fantastic in spite of people's views. Very good debate about the fos autolinker.com autolinking image

>

28th March 2009, 10:22	#1 (permalink)
chrisb333 Basic Account Holder Worried about your signature being copied onto CCAs etc? Use SignGuard Cagger since : Sep 2008 Posts: 202	Lets sort out the Ombudsman campaign-its not good enough My one and only dealing with the Ombusman will be my last. Sent a PPI complaint against Black Horse Finance Nov 07 In July 08 an adjudicator deemed in my favour but Black Horse simply disagreed. This meant that the Ombudsman himself had to decide. Even though his adjudictor already deemed in our favour! The decision didnt come until February 09 and only then because I continually complained about the service and told them I was in financial hardship. So, 5 weeks after the decision was given in my favour, I still have no PPI back from Black Horse. Haven't heard from them at all and I believe they have totally ignored the Ombudsman decision. In his letter to them he told them to sort it out "without delay", which made me laugh out load at the time because I knew they would ignore that. Also, you would think after all this time, the Ombubsman would have told them exactly what they had to pay back in monatery terms, you know, £2000 etc compring of 10 PPI payments of £160 + interest = £2000, that sort of thing, but NO, he basically told them to make it up as they see fit. ie-calculate what you think you owe the customer using my decision as your guide! Simply dreaful service from an under resouced, under funded service. Where do I sign the petition to sort it out?

28th March 2009, 13:10	#2 (permalink)
yourbank Gold Account Holder Protect your signature with SignGuard Cagger since : Jun 2008 Posts: 4,491	Re: Lets sort out the Ombudsman campaign-its not good enough So sue the bank which you have the right to do.

28th March 2009, 16:09	#3 (permalink)
chrisb333 Basic Account Holder Try our eBay sniping service Cagger since : Sep 2008 Posts: 202	Re: Lets sort out the Ombudsman campaign-its not good enough Surely I shouldn't have to do that. Thats what I'm saying! The Ombudsmans decision should be forced upon the bank. He stated "without delay" and its already been 5 weeks. That shouldn't be allowed.