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The Nationwide Meet other Nationwide Bank customers who have also been faced with excessive unfair bank charges. A spokesman described some of their customers as "serial abusers" of their accounts. Is this true? - or is it really the Nationwide which is the serial abuser of its customers' accounts..

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Old 5th May 2009, 16:19   #1 (permalink)
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clayts Novitiate
Default clayts vs Nationwide - hardship

I've submitted a hardshipautolinker.com autolinking image claim (and upped my original claim from 2006 from 385.50 to 505.50) to Nationwide today, so we'll see what bobbins they come back with.

I pointed out in my letter I was in arrears on all of my priority debts (rent, council tax, water, gas, electric), and that I am in receipt of benefit. I also enclosed an income/expenditure form (which rather handily showed my expenditure as exceeding my income - crumbs, no wonder I'm struggling !).

I'll keep you all posted on how it goes, but I suspect from previous stories on here that they won't be caving in easily
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Old 6th May 2009, 16:51   #2 (permalink)
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Default Re: clayts vs Nationwide - hardship

They will come back with the bull cack of the charges did not cause you financial harship so they will not be returning them. They do not acknowledge the FSA's guidelines and the fact that people or genuinely in hardshipautolinker.com autolinking image.

After 2 letters of ****e i have reffered them to the fosautolinker.com autolinking image.
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Old 27th June 2009, 12:52   #3 (permalink)
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Default Re: clayts vs Nationwide - hardship

Yep- just received the same letter from them this morning.
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Old 3rd July 2009, 12:33   #4 (permalink)
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Default Re: clayts vs Nationwide - hardship

So, if they say you are not in hardshipautolinker.com autolinking image (in their opinion!), what's the next step?

Would we have to wait until this test caseautolinker.com autolinking image thingy is over, or is there something else we can do?
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Old 4th July 2009, 10:17   #5 (permalink)
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Default Re: clayts vs Nationwide - hardship

I have written to point out that we both know that the hardshipautolinker.com autolinking image form was completed to show that they needed to expedite the matter, not to justify the overdraftautolinker.com autolinking image. Have also advised that I am aware that the overdraft and it's charges are partially made up of earlier charges and that I have not, calculated as yet the proportion of these costs (and therefore how much more they owe me) but may now do so. Also pointed out that as my husband is now redundantautolinker.com autolinking image the £250 a month they have forced us to pay off the overdraft will reduce to a negligible sum from next month.

Have also given them seven days to reply otherwise I will take legal action and asked the fosautolinker.com autolinking image for a view on whether they would intervene. This weekend's job is to send the official notice letter and to complete court forms.
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Old 4th July 2009, 10:21   #6 (permalink)
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Default Re: clayts vs Nationwide - hardship

Quote:
Originally Posted by PatsyB View Post
I have written to point out that we both know that the hardshipautolinker.com autolinking image form was completed to show that they needed to expedite the matter, not to justify the overdraftautolinker.com autolinking image. Have also advised that I am aware that the overdraft and it's charges are partially made up of earlier charges and that I have not, calculated as yet the proportion of these costs (and therefore how much more they owe me) but may now do so. Also pointed out that as my husband is now redundantautolinker.com autolinking image the £250 a month they have forced us to pay off the overdraft will reduce to a negligible sum from next month.

Have also given them seven days to reply otherwise I will take legal action and asked the fosautolinker.com autolinking image for a view on whether they would intervene. This weekend's job is to send the official notice letter and to complete court forms.
Patsy, do you have priority debt arrears(mortgage/rent, utilities, council tax)?
Are any of the priority debt arrears being paid off?
Can I clarify you have claimed since July 2001 under hardship?
A court will stay any claim you make pending the OFT test caseautolinker.com autolinking image issues resolution.
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Old 4th July 2009, 10:46   #7 (permalink)
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Default Re: clayts vs Nationwide - hardship

No priority debts. Moved to small house last year to pay off mortgage and are just managing to keep heads above water. I claimed under hardshipautolinker.com autolinking image in June 2009. I thought that some courts are hearing cases? I assumed if you could prove hardship then they would hear the case.
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Old 4th July 2009, 10:49   #8 (permalink)
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PS: who do I write to at the FSA to report Nationwide?
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Old 4th July 2009, 10:54   #9 (permalink)
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Default Re: clayts vs Nationwide - hardship

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Originally Posted by PatsyB View Post
No priority debts. Moved to small house last year to pay off mortgage and are just managing to keep heads above water. I claimed under hardshipautolinker.com autolinking image in June 2009. I thought that some courts are hearing cases? I assumed if you could prove hardship then they would hear the case.
No courts can't and you aren't a hardship case as defined by the waiverautolinker.com autolinking image because there are no priority debt arrears and you can spend time going to the fosautolinker.com autolinking image but honestly they will say No.
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Old 4th July 2009, 20:17   #10 (permalink)
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Default Re: clayts vs Nationwide - hardship

So if we stop bothering to pay and let ourselves get into trouble they will respond. Not knocking people who are in arrears, but we are going without to keep out of debt. Marvellous. Why on earth do we bother? From this month we will have a joint income of about £500 a month and outgoings which exceed this. If that's not hardshipautolinker.com autolinking image, can someone explain this new meaning of the word?
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Old 4th July 2009, 20:24   #11 (permalink)
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Default Re: clayts vs Nationwide - hardship

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Originally Posted by PatsyB View Post
So if we stop bothering to pay and let ourselves get into trouble they will respond. Not knocking people who are in arrears, but we are going without to keep out of debt. Marvellous. Why on earth do we bother? From this month we will have a joint income of about £500 a month and outgoings which exceed this. If that's not hardshipautolinker.com autolinking image, can someone explain this new meaning of the word?
Yes, it is debts than can lead to the loss of your home(mortgage), you liberty(council tax) or basic necessities(water/gas/electricity) or loss of job(HP on car).
Nationwide will only payout if there are priority debts and the hardship was caused by their charges ie that a lifestyle change(i.e loss of job) and the charges since then contributed to the hardship on priority debt arrears.
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Old 10th July 2009, 21:52   #12 (permalink)
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Default Re: clayts vs Nationwide - hardship

Give Nwide their due - they did refund me £120, which were charges levied in 2007/8. The remaining charges were all before my financial woes, apparently, but that part of the claim remains on hold...

Every little helps, even though it took a month of letters and phone callsautolinker.com autolinking image to get to that stage.
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