Hi There,
Don't know if this is the correct place to post this.
I assisted my brother in law to claim over £3500 back from NatWest.
- We sent the initial two template letters from moneysavingexpert.com threatening court action.
- NatWest Ignored These letters.
- My brother in law did not want to go down the court route.
- We contacted the FSO who helped my brother in law submit a complaint
- NatWest finally settled last week (full amount without
interest
)
Typically they took another couple of hundred in charges from him while this was all going on, but a
telephone call
sorted those and the money was promptly returned.
Thanks for the resources provided here!