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Payment Protection Insurance (PPI) The misselling of Payment Protection Insurance is widespread, and believed to run into billions of pounds. This forum will help you to see if you have a valid claim for a refund, and guide you through the process.

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Old 1st July 2009, 12:49   #1 (permalink)
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Default Northern Rock PPI Claim

Hello

I want to reclaim PPI on a personal loan taken out in 2004. I seem to remember seeing somewhere that loans taken out then don't come under FSA (or CCA?) so are not as straightforward to claim back. Is this true?

Because of this I instructed Brunel Franklin to do it on my behalf in March. They said it would take 3/4 months. I found out yesterday that they hadn't even started it yet so am very upset with them and would like to try it myself but am unsure because of the year, worried it might be more complicated.

Loan is still being paid, no late payments or anything. That side is straightforward. Reason I'm doing this now is because I was made redundant in January, got the claim form for the PPI and realised it would only cover for 12 months so there is no way they are ever going to pay back what I paid in.

Looked briefly at CCA but am unsure - don't mind paying what I owe but don't like being ripped off on PPI. Maybe I should reclaim PPI then have a look at what's happening re CCA in the market.

Agreement looks like PPI was frontloaded and I paid interest on it. I wouldn't have needed this whilst employed because I had full sick pay for 12 months.

Wasn't told anything when I took it out - just implied that I wouldn't get loan if I didn't.

Thanks for any help.

Last edited by Jan4a; 2nd July 2009 at 21:10. Reason: To add "Northern Rock"
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Old 1st July 2009, 12:56   #2 (permalink)
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Default Re: PPI claim - new to site - please help!

Hello and Welcome, Jan.

Unfortunately, I'm not too good with PPI

Have a look at this 'link'............

http://www.consumeractiongroup.co.uk...important.html

Our PPI expert Alanalana is not on-line at the moment, but if you click on his name,(in the link) then have a look at his posts to other users, I'm sure you'll find all the info you need.

Regards.

Scott.
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Bank of Scotland ( Business Account ) Small Claim.
Total: £1,027.70 Settled in Full.(October 2006)

Capital One Bank (Europe) plc Summary Cause Claim.
Total : £1,111,94: Settled in Full. (February 2007)

Bank of Scotland (Business Account) Summary Cause.
Total: £1,051.60. Settled in Full (April 2007)

Bank of Scotland (Business Account) FOS Claim.
Total: £4,945.00. Settled in Full (March 2008.

Last edited by maroondevo52; 1st July 2009 at 18:52.
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Old 1st July 2009, 16:46   #3 (permalink)
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Default Re: PPI claim - new to site - please help!

Thanks. Had a look but couldn't see anything about pre-2005 loans. I'll wait and see if anyone else thinks that makes a difference before I do anything.
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Old 1st July 2009, 18:00   #4 (permalink)
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Default Re: PPI claim - new to site - please help!

not sure if this helps but one of my claims is from 1998 onwards which included 3 refinancing loans, they have already made one offer which ive rejected, im sure you could make a claim it sounds as though you have grounds and currently they are going back 6 years in england and wales and 5 years in scotland, however it very much depends on the bank/company as to the response, however you always have the fos if youre not succesful. the first thing to do would be send a Subject Access Request which will give you the info you need to get started such as how many payments youve made. hope this helps
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Old 2nd July 2009, 17:38   #5 (permalink)
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Default Re: PPI claim - new to site - please help!

Thanks. I think I'll send the request and see what happens. I might manage to find out more whilst I'm waiting for that anyway.

Good luck with yours!
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Old 2nd July 2009, 18:41   #6 (permalink)
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Default Re: PPI claim - new to site - please help!

I have claimed PPI on 2 loans from 2003, both were succesful - Direct Line and RBS (both dealt with by RBS).

There is a lot of help on the forum and perhaps type up your letter and put it on the forum for someone to have a read through. If you have a read through the forums, you should fins some templates to help you.
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Old 2nd July 2009, 21:08   #7 (permalink)
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Default Re: PPI claim - new to site - please help!

Thanks - I am gradually going through the site, found a PPI calculator -didn't realise the interest I'd paid on it was so much. I think I will definately put the figures on the site when I'm ready and hopefully someone will check them for me. Can't believe its so much, makes me think I did it wrong.

Mine's with Northern Rock (wasn't sure I could put that on at first).

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Old 2nd July 2009, 21:32   #8 (permalink)
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Default Re: PPI claim - new to site - please help!

Hiya Jan4a,

I had 9 loans with the Co-operative Bank PLC all had PPI attached and the amount being claimed comes to £31,000 just under.

My claim is currently with the FOS.

Now if you need any help with the figures i am more than willing to guide you with this Alanalana will point you to me anyway bless him lol

And you will be surprised at how the interest builds up that is because it is compounded and not simple interest

So it the compounded interest rate at the interest rate they charged you that you want back as only this will put in the position you would have been in had you not had the policy mis-sold to you.

Oh and you can put the 8% statutory s69 judicial interest rate on the total sum to as this is compensation for being without that money over a period of time.

Regards

PF
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Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

CARTER V Co-Op
BANK CHARGES
REFUNDED £3567


POMPEYFAITH V Co-Op PPI
OFFER MADE BUT REFUSED
ONGOING AND STILL ONGOING
NOW WITH THE OMBUDSMAN



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Old 2nd July 2009, 22:46   #9 (permalink)
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Default Re: PPI claim - new to site - please help!

Thanks - that is so much money! I'm working mine out to be about £9k on one loan.

One question I've forgotten to ask so far - I am still paying loan and PPI - should I cancel PPI now or wait until claim starts?
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Old 2nd July 2009, 22:52   #10 (permalink)
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Default Re: PPI claim - new to site - please help!

In my case on the current loan i did not cancel it IMO they will cancel when they recieve your claim.

Regards

PF
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Old 4th July 2009, 04:59   #11 (permalink)
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Default Re: PPI claim - new to site - please help!

Quote:
Originally Posted by Jan4a View Post
Thanks - that is so much money! I'm working mine out to be about £9k on one loan.

One question I've forgotten to ask so far - I am still paying loan and PPI - should I cancel PPI now or wait until claim starts?
If you have alternative cover should you require it then you should cancel now stop paying the ppi premiums and get a substantial rebate.

If you do not have alternative cover then have a look at this link for cheaper options. (do not leave yourself without cover)

Loan Insurance: Ditch lenders' policies and save £1,000s...

hope this helps

aa
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------------------------------------------------
Bank charge successes:
Halifax - Full settlement incl interest.
HSBC - Settlement, goodwill no admission of liability about 75% of claim.
RBS - Settlement, goodwill no admission of liability about 70% of claim.
2 ongoing claims for bank charges with HSBC with more to come. (Supreme Court ruling could have upset these claims) They did
PPI Successes
PPI 4 settlements on 9 loans. FOS involvement on 7 added on the 8 % Statutory interest another 30% to both.
2 claims settled in full with LV without FOS involvement.
2 claims settled in full with HSBC without FOS involvement

PPI Claims ongoing with:
Cap one Now with the FOS
Barclays. They have now been given a deadline before FOS action. No response so complaints now with ICO and FOS.
LTSB still have to decide on this as their SAR production was abysmal. Papers data mixed up documents missing etc

1 Complaint not upheld by FOS they said it was ICO issue. Complaint upheld by ICO. See this..
Post 290 from
***RBS PPI Claim Long fight but, WON***

Please do not PM me for advice as it may be sometime before I can respond.

Keep at them. Do not give way and do not accept all they tell you, they will delay and stall for as long as they can to prevent repaying you your mis-sold PPI.
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Old 6th July 2009, 23:14   #12 (permalink)
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Default Re: PPI claim - new to site - please help!

Thanks, I hope to send the first letter this week (not had much luck finding the templates yet, a link someone gave me didn't work) so will cancel it then.
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Old 6th July 2009, 23:54   #13 (permalink)
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Default Re: PPI claim - new to site - please help!

Just found templates!
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Old 7th July 2009, 00:11   #14 (permalink)
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Where else can you earn 8% interest on your money?
Start your County Court claim NOW!!!

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Default Re: PPI claim - new to site - please help!

well done see perserverance pays follow claim though like that and we will have another win
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Old 7th July 2009, 14:06   #15 (permalink)
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Default Re: PPI claim - new to site - please help!

Pompeyfaith - ha ha. Will do!

Just send subject access report recorded delivery so wait and see now.

Thanks
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Old 7th July 2009, 15:32   #16 (permalink)
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Default Re: PPI claim - new to site - please help!

great they have 40 days to comply this is statutory as per Data Protection Act 1998 so put a note on your fone or calender when there time is up oh and allow 2 days i delivery
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Old 19th July 2009, 23:53   #17 (permalink)
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Default Re: PPI claim - new to site - please help!

Am getting a bit confused - read too many posts!

Why have I sent a Subject Access report and not a CCA request? Is it because I should get a copy of the credit agreement included with Subject Access Request docs?

If I don't get a copy of CCA and they say they don't have it, am I in a position to reclaim PPI and make loan unenforceable?

I still have my copy of CCA so know what I've paid etc anyway.

Thanks
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Old 24th July 2009, 15:38   #18 (permalink)
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Default Re: PPI claim - new to site - please help!

Posted Subject Access Report to Northern Rock on 7 July and received their reply today. As far as I can tell they seem to have included everything - including a copy of my original loan agreement. They sent it to me via recorded delivery.

I vaguely remembered that years ago I sent a letter asking to cancel PPI and interestingly this is noted on one of their print outs as "Ltd from cust dated 09.11.05 requesting to canx PPI ... passed to sales to deal ... Cus hung up". I did send letter but heard nothing back. I rang at one point and spoke to sales who advised I could not cancel PPI without having to obtain new loan that I might not get. At no time did I hang up on them! They haven't sent me a copy of my letter - assume they should have but don't know if its a big deal.

I think my next step is to find the second letter I should send if anyone can help me find it? From that I hope I will be able to work out what figures go in it but will probably need help working them out!!

Thanks
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Old 24th July 2009, 16:58   #19 (permalink)
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Question Re: Northern Rock PPI claim - please help with figures!

Right, found a letter on Financial Mail, thisismoney that I like and that someone had linked on here. Now for the figures .... I will play with spreadsheet again later to see what i get but can someone else be very kind and check me as it seemed high last time I tried it.

Details on loan agreement are:
Loan amount £12,000
Payment Protection £5821.20
Amount of credit £17821.20
Total charge for credit £6,192
Total amount payable £24,013.20
APR 6.4%
Payble by 120 monthly instalments of £200.11

Also, does this mean it was front loaded and I paid interest on it?

I have paid 59 instalments of £200.11 (£11,806.49) up to date. I will pay another on 31 July so think I will include that one as well and date my letter 31 July and claim on 60 instalments so will base my figs on £12,006.60 paid to date.

Thanks! onto spreadsheets now...........

Saw a link to Financial Mail saying Northern Rock and Lloyds TSB worst for rejecting claims ... bit worrying! Not seen a lot of other people on here claiming against Northern Rock though - but seem to be lots TSB/Lloyds
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Old 24th July 2009, 18:33   #20 (permalink)
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Default Re: PPI claim - new to site - please help!

jan i will do a calculation 4 u soon as i can get to my pc the wife is using it at the moment lol PF
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