claim charges

kanana · 14th March 2010, 01:40

Dear all,

Wish I knew about this cite before I was involved with a claims advisory company who telephoned me promising me they could claim back my PPI autolinker.com autolinking image

. The asked for my bank details as they were to collect 150 pounds as upfront payment. Since I am in so much debt, I did not think about researching more about this. Anyway I gave them all the details needed. My two loans were taken with HSBC autolinker.com autolinking image

. After six months HSBC awarded me refunds with interest. I did not read the small print that said if I won, they will claim back 38.7% of the amount. Since I was still paying the loan, HSBC tookout the money owed both in loan and overdraft autolinker.com autolinking image

. The company sent me two invoices for over £3000 pounds to pay. i told them the bank took the money and what was left was very little. I am planning to pay them monthly until the money is paid. They are threatening to take legal action. Reflecting on this issue, I think I have been treated unfair. First of all the amount they have invoiced me is well beyond I can handle, and it seems as if I will have to shift my monthly payments from HSBC to them. Is there anyway I can complain? I know I signed an agreement, but did not realise the complications.

Advice given will be welcome.

Worried,

Kanana

dx100uk · 14th March 2010, 01:59

who are these jokers.

name and shame

dx

ukaviator · 14th March 2010, 02:00

Hi Kanana

I would stop paying these clowns straight away. Get your bank to cancel all payments to them. This is why these companies are being targetted by the authorities as they are unregulated and do not get you a refund as promised. Keep all letters from them they may come in handy later. there are a lot of rogue claims handlers who charge expensive upfront fees and fail to deliver on promises.

The Ministry of Justice has shut down 116 operations since it began regulating claims management companies in 2007, that was the latest figure i had heard. The businesses have been banned for using misleading advertising or for charging excessive fees.

Who is the company involved?

What paperwork did you sign?

kanana · 14th March 2010, 21:50

The company was known as Claims Group Direct when I signed with them. Later they wrote saying they have changed their name to Claims Advisory Group . They claim to be regulated by the Ministry of Justice. Apparently the bank upheld my claim and I was awarded some money which was used to pay off my loan. Since there were two loans that I claimed PPI autolinker.com autolinking image

from, the company has sent me two invoices which I have to pay within seven days. Any outstanding amount will be accrue 6% interest autolinker.com autolinking image

per annum. Their claim fees is 37.95% of the money claimed from the bank. I have not yet responded to their two letters demanding payment, but I have to do that before the end of March. My contention is the percentage they claim charged which in my view is too high. Is there somewhere I can complain?

ukaviator · 15th March 2010, 01:52

So their claim fee is 37.95% on top of fees paid upfront at the start of them taking on your case?

They do seem to be registered with the Ministry of Justice though:

https://www.claimsregulation.gov.uk/...rect_Limited/2

Also they have been to court in this case for a PPI autolinker.com autolinking image

refund:

http://www.cleggssolicitors.com/nott...0and%20anr.pdf

Did you sign anything?

kanana · 15th March 2010, 21:32

Quote:

Originally Posted by ukaviator

So their claim fee is 37.95% on top of fees paid upfront at the start of them taking on your case?

They do seem to be registered with the Ministry of Justice though:

https://www.claimsregulation.gov.uk/...rect_Limited/2

Also they have been to court in this case for a PPI autolinker.com autolinking image

refund:

http://www.cleggssolicitors.com/nott...0and%20anr.pdf

Did you sign anything?

Yes I did sign agreement form without checking the small print.

kanana · 21st March 2010, 21:49

I have read the case against Claims Group. What was the verdict of the case Ukaviator?

14th March 2010, 01:40	#1 (permalink)
kanana Basic Account Holder Help the CAG!! Download our toolbar Protect your signature with SignGuard Cagger since : Mar 2010 Posts: 7	claim charges Dear all, Wish I knew about this cite before I was involved with a claims advisory company who telephoned me promising me they could claim back my PPI. The asked for my bank details as they were to collect 150 pounds as upfront payment. Since I am in so much debt, I did not think about researching more about this. Anyway I gave them all the details needed. My two loans were taken with HSBC. After six months HSBC awarded me refunds with interest. I did not read the small print that said if I won, they will claim back 38.7% of the amount. Since I was still paying the loan, HSBC tookout the money owed both in loan and overdraft. The company sent me two invoices for over £3000 pounds to pay. i told them the bank took the money and what was left was very little. I am planning to pay them monthly until the money is paid. They are threatening to take legal action. Reflecting on this issue, I think I have been treated unfair. First of all the amount they have invoiced me is well beyond I can handle, and it seems as if I will have to shift my monthly payments from HSBC to them. Is there anyway I can complain? I know I signed an agreement, but did not realise the complications. Advice given will be welcome. Worried, Kanana

14th March 2010, 01:59	#2 (permalink)
dx100uk Platinum Account Holder Help the CAG!! Make a donation Our auction sniper is now live. Try it for free Cagger since : Dec 2006 I am in: a sort of fire-fighting role here. Hate HFC & their PPI rip-off's - also PPI reclaims calcs. Posts: 9,741	Re: claim charges who are these jokers. name and shame dx

14th March 2010, 02:00	#3 (permalink)
ukaviator Site Team Free trial on our eBay auction sniper Cagger since : Jun 2006 I am in: 10 Miles Final Posts: 12,219	Re: claim charges Hi Kanana I would stop paying these clowns straight away. Get your bank to cancel all payments to them. This is why these companies are being targetted by the authorities as they are unregulated and do not get you a refund as promised. Keep all letters from them they may come in handy later. there are a lot of rogue claims handlers who charge expensive upfront fees and fail to deliver on promises. The Ministry of Justice has shut down 116 operations since it began regulating claims management companies in 2007, that was the latest figure i had heard. The businesses have been banned for using misleading advertising or for charging excessive fees. Who is the company involved? What paperwork did you sign?

14th March 2010, 21:50	#4 (permalink)
kanana Basic Account Holder Help the CAG!! Download our toolbar Your bank owes you an awful lot more money than you realise See here Cagger since : Mar 2010 Posts: 7	Re: claim charges The company was known as Claims Group Direct when I signed with them. Later they wrote saying they have changed their name to Claims Advisory Group . They claim to be regulated by the Ministry of Justice. Apparently the bank upheld my claim and I was awarded some money which was used to pay off my loan. Since there were two loans that I claimed PPI from, the company has sent me two invoices which I have to pay within seven days. Any outstanding amount will be accrue 6% interest per annum. Their claim fees is 37.95% of the money claimed from the bank. I have not yet responded to their two letters demanding payment, but I have to do that before the end of March. My contention is the percentage they claim charged which in my view is too high. Is there somewhere I can complain?

15th March 2010, 01:52	#5 (permalink)
ukaviator Site Team We need funds Please donate something Cagger since : Jun 2006 I am in: 10 Miles Final Posts: 12,219	Re: claim charges So their claim fee is 37.95% on top of fees paid upfront at the start of them taking on your case? They do seem to be registered with the Ministry of Justice though: https://www.claimsregulation.gov.uk/...rect_Limited/2 Also they have been to court in this case for a PPI refund: http://www.cleggssolicitors.com/nott...0and%20anr.pdf Did you sign anything?

21st March 2010, 21:49	#7 (permalink)
kanana Basic Account Holder Help the CAG!! Download our toolbar Free trial on our eBay auction sniper Cagger since : Mar 2010 Posts: 7	Re: claim charges I have read the case against Claims Group. What was the verdict of the case Ukaviator?