The Woolwich - how long are details available?

[welshcakes]

Hi peeps

Just wondering if any of you good people can confirm why the Woolwich are making such a stand against supplying even a day more than six years of transaction details?

Woolwich Customer Services suggested to me that no account details exist over 6 yrs, ie that they are somehow wiped and there is no way that they can ever be retrieved.

I find this just too hard to believe.

Could anyone give me some insight into this?

Ta

[Steward]

You can use Google to search the web using these links below:-

[woodentop]

Hi Welshcakes

I am trying to get statements from old woolwich mortgage - with difficulty LOL. Spoke to them on phone the other day and was told that as we had 3 accounts they could only see about £100 in last 6 years but there were more prior to that - so they do hold on to them for some time I think - hopefully - have just sent a non compliance to them - so we wait and see.

Good luck
Woody

[Kajun]

Total dalek Victory!!!!

Kajun Vs Woolwich, £2195 reclaimed, they paid up on the morning of the court case!
Thanks to this website for all help and advice, brilliant!

I still bank and mortgage with them..am I safe to do so?