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Old 10th June 2009, 23:00   #1 (permalink)
Basic Account Holder
Default VT RCI - help please

I bought a 2003 clio in January 2007. I decided to VT as no longer need car. THey came to collect car today and I was not there but someone else was. They handed a report to person and it had £2000 worth of damage on it, some of which I agree with, other things I didn't and did not even think it existed, and some of which I would put down to normal wear and tear. I only owed £1,800 still on the agreement and the amount they say I owe for damages is more than this.

1/ Can they claim more than I had remaining on the loan?
2/ Am I within the rights to ask for the car back tomorrow morning as it woudl make more sense to pay off the loan as originally agreed and then sell the car and actually make some money, rather than owe more money than if I had kept it?
3/ They said that they will sell the car in about 2 days at auctionautolinker.com autolinking image, not repair it. Is this allowed as I expect that the way the car market is at the moment, they will not get a good value at auction
4/ They had given me the impression that they would charge me £150 for the missing service history when I spoke to them on the phone and first discussed VTing the agreement. Actually they want to charge me £750!

Any help would be much appreciated it. I don't know how I am going to sleep tonight as I feel physically sick. I need to call them first thing in the morning to try and get the car back. Many thanks.

Sorry - editing to add two more things. What counts as 'fair wear and tear'? I have tried to find it on BVRLA but can only find a book you have to buy. Also, one of the damages stated on the report is a hole in the carpet. Now I never noticed a whole in the carpet so I figure it must be small. They are charging just under £600 for it! I would also argue that the footwell is somewhere that my fee tend to sit and that yes, a six year old car will possibly have a carpet which may wear away anyway.

Any help on this will really be appreciated.

Last edited by lbr102help; 10th June 2009 at 23:16.
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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE

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