Have bought a car, BUT!

Chippychap · 10th March 2010, 21:56

Hi, bought a used car about 3/4 weeks ago from Carcraft.
Really pleased with the car. Really pleased with service to date.
The service book/history was not with the car. The salesman said it had a "full service history with JCT600" and "I wouldn't expect you to buy this car without a service history".
He promised to send it to us when it arrived.
To date nothing.
We phoned Carcraft and they said they would get the salesman to ring us, he didn't.
My wife rang the salesman direct, he said he'd chase it up and get back to us................it will be a week on Friday.
Where do I stand?

maroondevo52 · 10th March 2010, 22:00

Hello and Welcome, Chippychap.

I can't help with your question but will move this thread to a more appropriate Forum, where hopefully you'll get some help.

Regards.

Scott.

Enfieldian · 11th March 2010, 01:16

Quote:

The salesman said it had a "full service history with JCT600"

Did you get this in writing - in the absence of the service history itself.....?

If not.....

Chippychap · 11th March 2010, 06:33

buzby · 11th March 2010, 10:01

The service book would prove the services took place, nothing more. 'Full service history' is a misnomer - I've had behicles with a new book provided and the last service entered... (this being 'full').

You could push him to provide proof earier services had been done on the vehicle, but not enough to walk away from the purchase. Simply that he HAS to get you a book.

10th March 2010, 21:56	#1 (permalink)
Chippychap Basic Account Holder Help the CAG!! Download our toolbar Where else can you earn 8% interest on your money? Start your County Court claim NOW!!! Cagger since : Feb 2009 Posts: 3	Have bought a car, BUT! Hi, bought a used car about 3/4 weeks ago from Carcraft. Really pleased with the car. Really pleased with service to date. The service book/history was not with the car. The salesman said it had a "full service history with JCT600" and "I wouldn't expect you to buy this car without a service history". He promised to send it to us when it arrived. To date nothing. We phoned Carcraft and they said they would get the salesman to ring us, he didn't. My wife rang the salesman direct, he said he'd chase it up and get back to us................it will be a week on Friday. Where do I stand?

10th March 2010, 22:00	#2 (permalink)
maroondevo52 Site Team Have we helped you? Please help us by making a donation Cagger since : Jun 2006 I am in: Edinburgh Posts: 14,954	Re: Have bought a car, BUT! Hello and Welcome, Chippychap. I can't help with your question but will move this thread to a more appropriate Forum, where hopefully you'll get some help. Regards. Scott. __________________ Any advice I give is honest and in good faith. If in doubt, you should seek the opinion of a Qualified Professional. If you can, please donate to this site. Help keep it up and active, helping people like you. PLEASE HELP CAG by downloading our FREE CAG TOOLBAR CAG TOOLBAR

11th March 2010, 06:33	#4 (permalink)
Chippychap Basic Account Holder Help the CAG!! Download our toolbar Worried about companies stealing your signature? Use our new digital signature service Cagger since : Feb 2009 Posts: 3	Re: Have bought a car, BUT! OK

11th March 2010, 10:01	#5 (permalink)
buzby Royalties Account Holder Help the CAG!! Download our toolbar Protect your signature with SignGuard Cagger since : Jun 2006 I am in: Scotland Posts: 13,182	Re: Have bought a car, BUT! The service book would prove the services took place, nothing more. 'Full service history' is a misnomer - I've had behicles with a new book provided and the last service entered... (this being 'full'). You could push him to provide proof earier services had been done on the vehicle, but not enough to walk away from the purchase. Simply that he HAS to get you a book.