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A Word from the Banks If you work for a bank or did do. If you want to speak on behalf of any of the banks or you want to whistleblow. Do it here. You are welcome to have your say about bank charges. Registration is confidential if you post under a UserID. You MUST let us know if you work for a bank.

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Old 28th June 2007, 19:52   #1 (permalink)
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Cagger since : Nov 2006
I am in: Wales
Posts: 1,005
welshcakes Novitiatewelshcakes Novitiate
Default The Woolwich - how long are details available?

Hi peeps

Just wondering if any of you good people can confirm why the Woolwich are making such a stand against supplying even a day more than six years of transaction details?

Woolwich Customer Services suggested to me that no account details exist over 6 yrsautolinker.com autolinking image, ie that they are somehow wiped and there is no way that they can ever be retrieved.

I find this just too hard to believe.

Could anyone give me some insight into this?

Ta
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Old 10th July 2007, 00:36   #2 (permalink)
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Default Re: The Woolwich - how long are details available?

Hi Welshcakes

I am trying to get statements from old woolwich mortgage - with difficulty LOL. Spoke to them on phone the other day and was told that as we had 3 accounts they could only see about £100 in last 6 yearsautolinker.com autolinking image but there were more prior to that - so they do hold on to them for some time I think - hopefully - have just sent a non compliance to them - so we wait and see.

Good luck
Woody
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Old 10th July 2007, 12:40   #3 (permalink)
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Talking KajunVs The Woolwich/Barclays

Total dalek Victory!!!!

Kajun Vs Woolwich, £2195 reclaimed, they paid up on the morning of the court case!
Thanks to this website for all help and advice, brilliant!

I still bank and mortgage with them..am I safe to do so?
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