charges training read this

janice514 · 9th March 2009, 01:54

Hello all, I worked for a high street bank in the banking centre, I was trained within the charges area, never ever give back charges, this was profit share for the staff, and the less charges we give back the bigger xmas party we would have, to be honest profit share was rubbish, and was all a big ploy, we were errored for charges we give back to honest people who really were struggling, its hard when its your job on the line, no matter how much you want to help people, i myself have been in the same boat and know what its like.

THIS IS DISGUSTING THEY WERE PROMISING STAFF MONEY OUT OF OTHER PEOPLE MISFORTUNE.

WHAT BOUT THAT EH

BankFodder · 9th March 2009, 06:22

Would you like to contact admin autolinker.com autolinking image

and tell us a bit more about this in private?

noomill060 · 11th March 2009, 18:07

Looks like a hit and run. WTF was that all about?

yourbank · 11th March 2009, 18:13

Quote:

Originally Posted by noomill060

Looks like a hit and run. WTF was that all about?

I think the OP had a boss that talked out of their posterior. I recognise an element to it and I recognise the tone of the OP's boss(not a very good boss and certainly not one who knows what they are talking about either).

janice514 · 11th March 2009, 23:24

it wasnt my boss, it was the way we were all trained???? dont understand what your meaning with this quote.

If i can help people with charges i will, all i told was the truth, and i have many other colleagues who would back me up.

j

yourbank · 11th March 2009, 23:26

Quote:

Originally Posted by janice514

it wasnt my boss, it was the way we were all trained???? dont understand what your meaning with this quote.

If i can help people with charges i will, all i told was the truth, and i have many other colleagues who would back me up.

j

apologies, I used to work for a bank and we were never trained in this method. If they had, I would have probably posted up as you have. Out of interest autolinker.com autolinking image

, which bank was it?

janice514 · 11th March 2009, 23:40

hiya again, was so annoyed someone had put i was hit and run, i have a full time job and five kids, and not much time for internet lol, i used t work for abbey, we were all trained in the banking centre in the same way, profit share, and all customers were labelled 1 2 3 this all leaked out on watch dog a number of years ago, if you were customer 3 you got nothing back, customer one maybe??? within a banking centre, it was part of are stats, refund charges, and we were errored on how many we give back, the more we kept for the bank the more profit share we got, i myself have been in touch with bank regarding charges as became sick, and could not keep my head above water, and did mention this to them within my claim, they soon paid up.

I would just like everyone to get back what they deserve, and to stop this charge robbery

tc

yourbank · 11th March 2009, 23:43

Was it called something like, "franchise profit"?

janice514 · 11th March 2009, 23:47

not sure they always called it profit share, and made out that all charges money was snacked between staff??? the more we kept the more bonus staff got? we had charges sheets to write on and had to log everyone given back with valid reason/ no valid reason then there was trouble lol

and at the end of the year we would get more money for xmas party out of charge money

janice514 · 11th March 2009, 23:49

Quote:

Originally Posted by janice514

not sure they always called it profit share, and made out that all charges money was snacked between staff??? the more we kept the more bonus staff got? we had charges sheets to write on and had to log everyone given back with valid reason/ no valid reason then there was trouble lol

and at the end of the year we would get more money for xmas party out of charge money

or so they said all i can remember is paying for myself lol

noomill060 · 11th March 2009, 23:50

Apologies- You post intrigued me and I suspect others too. I was hoping you would come back and tell us more.

Would you like to talk to the site founder? He would very much like to talk to you about your experiences.

yourbank · 11th March 2009, 23:50

Quote:

Originally Posted by janice514

not sure they always called it profit share, and made out that all charges money was snacked between staff??? the more we kept the more bonus staff got? we had charges sheets to write on and had to log everyone given back with valid reason/ no valid reason then there was trouble lol

and at the end of the year we would get more money for xmas party out of charge money

Was it part of your performance guidelines?

PLEASE DO NOT RESPOND TO THE NEXT QUESTION ON THE FORUM. Do you still have details of those performance guidelines specifically? (IF YES THEN PLEASE CONTACT BANKFODDER.....email bankfodder@consumeraction group.co.uk)

The last bit sounds soooo soooo dodgy to be honest. I think you might want to email admin autolinker.com autolinking image

above and have a chat perhaps.

janice514 · 11th March 2009, 23:52

Quote:

Originally Posted by janice514

or so they said all i can remember is paying for myself lol

i was trained in 1998 i think would be nice to know though how many banks were training in this way wouldnt it.

have been in touch with admin autolinker.com autolinking image

today, am so passionate about charges just frustrates me so much how they get away with it.

noomill060 · 11th March 2009, 23:52

So do I, Janice.

Say no more- please contact bankfodder.

janice514 · 11th March 2009, 23:54

hiya been in touch with admin autolinker.com autolinking image

today, and yes, i even contacted papers around 12 months ago, but bottled out when they contacted me back, x just got scared, but if the flood gates opened for honest people then hey wouldnt it be worth it

noomill060 · 11th March 2009, 23:56

Absolutely- thank you for posting.

janice514 · 11th March 2009, 23:58

will contact tomorrow/ when i get a minute and hope i can be of assistance xx

ta ta for now x

yourbank · 11th March 2009, 23:59

Quote:

Originally Posted by janice514

hiya been in touch with admin autolinker.com autolinking image

today, and yes, i even contacted papers around 12 months ago, but bottled out when they contacted me back, x just got scared, but if the flood gates opened for honest people then hey wouldnt it be worth it

I know what you mean re being scared by talking to the press. They can talk to you annonymously if necessary or if you feel that you do not want your name in the papers.

As an aside, I started within the bank around 1998, was never trained that way albeit different bank.

MARTIN3030 · 12th March 2009, 01:37

Extremely interesting.Keep the juicy bits under wraps- a surprise for them.!!

hilaryfrances · 13th March 2009, 13:34

more amo for cag?? nice one

9th March 2009, 01:54	#1 (permalink)
janice514 Basic Account Holder Where else can you earn 8% interest on your money? Start your County Court claim NOW!!! Cagger since : Apr 2007 Posts: 348	charges training read this Hello all, I worked for a high street bank in the banking centre, I was trained within the charges area, never ever give back charges, this was profit share for the staff, and the less charges we give back the bigger xmas party we would have, to be honest profit share was rubbish, and was all a big ploy, we were errored for charges we give back to honest people who really were struggling, its hard when its your job on the line, no matter how much you want to help people, i myself have been in the same boat and know what its like. THIS IS DISGUSTING THEY WERE PROMISING STAFF MONEY OUT OF OTHER PEOPLE MISFORTUNE. WHAT BOUT THAT EH

9th March 2009, 06:22	#2 (permalink)
BankFodder Site Team The Consumer Action Group Watch out, there are Claims Touts about! Cagger since : Jan 2006 I am in: Please consider making a donation if we have helped you. Thanks Posts: 11,488	Re: charges training read this Would you like to contact admin and tell us a bit more about this in private? __________________ Please don't pm me about specific questions unless you have posted and it has not been dealt with or unless the matter is confidential. Please include a link to the post you want me to look at. If you have received a defence, contact me. Advice & opinions of BankFodder, The Consumer Action Group and The Bank Action Group are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

11th March 2009, 18:07	#3 (permalink)
noomill060 Platinum Account Holder Your bank owes you an awful lot more money than you realise See here Cagger since : Sep 2006 I am in: a jacuzzi with Bananarama. I have not lived in Bolton since 1986 Posts: 6,709	Re: charges training read this Looks like a hit and run. WTF was that all about?

11th March 2009, 23:24	#5 (permalink)
janice514 Basic Account Holder Give yourself a better chance with our claims guides and litigation kits Cagger since : Apr 2007 Posts: 348	Re: charges training read this it wasnt my boss, it was the way we were all trained???? dont understand what your meaning with this quote. If i can help people with charges i will, all i told was the truth, and i have many other colleagues who would back me up. j

11th March 2009, 23:40	#7 (permalink)
janice514 Basic Account Holder Protect your signature with SignGuard Cagger since : Apr 2007 Posts: 348	Re: charges training read this hiya again, was so annoyed someone had put i was hit and run, i have a full time job and five kids, and not much time for internet lol, i used t work for abbey, we were all trained in the banking centre in the same way, profit share, and all customers were labelled 1 2 3 this all leaked out on watch dog a number of years ago, if you were customer 3 you got nothing back, customer one maybe??? within a banking centre, it was part of are stats, refund charges, and we were errored on how many we give back, the more we kept for the bank the more profit share we got, i myself have been in touch with bank regarding charges as became sick, and could not keep my head above water, and did mention this to them within my claim, they soon paid up. I would just like everyone to get back what they deserve, and to stop this charge robbery tc

11th March 2009, 23:43	#8 (permalink)
yourbank Gold Account Holder Have we helped you? Please help us by making a donation Cagger since : Jun 2008 Posts: 4,491	Re: charges training read this Was it called something like, "franchise profit"?

11th March 2009, 23:47	#9 (permalink)
janice514 Basic Account Holder Protect your signature with SignGuard Cagger since : Apr 2007 Posts: 348	Re: charges training read this not sure they always called it profit share, and made out that all charges money was snacked between staff??? the more we kept the more bonus staff got? we had charges sheets to write on and had to log everyone given back with valid reason/ no valid reason then there was trouble lol and at the end of the year we would get more money for xmas party out of charge money

11th March 2009, 23:50	#11 (permalink)
noomill060 Platinum Account Holder Have we helped you? Please help us by making a donation Cagger since : Sep 2006 I am in: a jacuzzi with Bananarama. I have not lived in Bolton since 1986 Posts: 6,709	Re: charges training read this Apologies- You post intrigued me and I suspect others too. I was hoping you would come back and tell us more. Would you like to talk to the site founder? He would very much like to talk to you about your experiences.

11th March 2009, 23:52	#14 (permalink)
noomill060 Platinum Account Holder Have we helped you? Please help us by making a donation Cagger since : Sep 2006 I am in: a jacuzzi with Bananarama. I have not lived in Bolton since 1986 Posts: 6,709	Re: charges training read this So do I, Janice. Say no more- please contact bankfodder.

11th March 2009, 23:54	#15 (permalink)
janice514 Basic Account Holder Worried about companies stealing your signature? Use our new digital signature service Cagger since : Apr 2007 Posts: 348	Re: charges training read this hiya been in touch with admin today, and yes, i even contacted papers around 12 months ago, but bottled out when they contacted me back, x just got scared, but if the flood gates opened for honest people then hey wouldnt it be worth it

11th March 2009, 23:56	#16 (permalink)
noomill060 Platinum Account Holder Give yourself a better chance with our claims guides and litigation kits Cagger since : Sep 2006 I am in: a jacuzzi with Bananarama. I have not lived in Bolton since 1986 Posts: 6,709	Re: charges training read this Absolutely- thank you for posting.

11th March 2009, 23:58	#17 (permalink)
janice514 Basic Account Holder We need funds Please donate something Cagger since : Apr 2007 Posts: 348	Re: charges training read this will contact tomorrow/ when i get a minute and hope i can be of assistance xx ta ta for now x

12th March 2009, 01:37	#19 (permalink)
MARTIN3030 Site Team The Consumer Action Group Try our new digital signature service Cagger since : May 2006 I am in: St.Helens Merseyside Posts: 25,462	Re: charges training read this Extremely interesting.Keep the juicy bits under wraps- a surprise for them.!! __________________ Please take time to read up. Respect other users -no libel or flaming If you cant see what you need-ask Patience is a virtue - dont we know it. All advice and guidance offered is done so without liability,and is personal experience and views only.If in doubt seek professional help from a legally trained professional. Your views and thoughts count,we welcome any suggestions for improvements.

13th March 2009, 13:34	#20 (permalink)
hilaryfrances Basic Account Holder Where else can you earn 8% interest on your money? Start your County Court claim NOW!!! Cagger since : Jun 2006 I am in: I live in Sin Posts: 730	Re: charges training read this more amo for cag?? nice one